FAQ
How do I ensure I order the correct fridge seal?
To help identify the correct replacement seal, first locate the full model number of your fridge or freezer. This is usually shown on the appliance identification label. Use the model number to search our website and carefully check the product information, measurements and fitting details before ordering. If you are unsure about compatibility, please contact us before placing your order.
Why are fridge seals important?
A properly fitting fridge or freezer door seal helps reduce air leakage between the appliance cabinet and the door. A worn, damaged or poorly fitting seal may affect temperature control and cause the appliance to work harder than normal.
How do I know if my fridge seals need replacing?
Common signs that a fridge or freezer door seal may need attention include:
- Visible cracks, tears or damage
- A loose or poorly fitting seal
- Condensation or frost around the door area
- Difficulty getting the door to close or seal properly
These symptoms can also have other causes, so check the condition of the seal and appliance before ordering a replacement.
Can I get a quote for a large order of fridge seals?
Yes. For larger quantities, contact our team with the product details and quantity required and we can provide a quote where applicable.
Can I track my order?
Yes. Once your order has been dispatched, tracking information will be provided where tracking is available for the selected shipping service. You can use the tracking details to monitor the delivery through the relevant carrier. Please see our Shipping Policy for further information.
What is your return policy for fridge seals?
We offer a 30-day change-of-mind return option for eligible products, calculated from the date of delivery. Eligibility conditions and exclusions apply. This does not affect your rights under the Australian Consumer Law. Please see our Return Policy for full details.